Terms + conditions

Terms + conditions

Rental Fees

  • The rental rates start at is $65 per hour, due in full at the time of booking.

  • Your reservation begins and ends at your scheduled times, regardless of arrival or session delays.

  • Setup and cleanup must be done within your reserved time.

  • Staying beyond your reserved time will incur a $10 per minute overtime fee, starting 1 minute after your scheduled end time.

  • Please note: Even if no one is booked after you, your time still ends as scheduled. Staying late without prior approval is not permitted.

Booking & Access

  • Entry is available only during your reserved time. Please do not arrive early — the door code will activate at your scheduled start time.

  • Early entry or late departures are not permitted without prior written approval.

  • If you need extra time, it must be booked and paid in advance. Same-day extensions are not guaranteed and are subject to availability.

Use of Studio

  • Studio use is intended solely for photography sessions and must comply with all applicable laws and regulations.

  • The space may not be used for illegal, unsafe, or unauthorized activities.

  • For large group sessions (sports teams, cheer squads, or groups of 10+), a minimum 4-hour booking is required to ensure smooth flow and avoid overcrowding. Please stagger client arrival times and plan breaks as needed.

Care of Studio & Equipment

  • The studio must be returned in the same condition it was received.

  • Renters are responsible for any damage caused by themselves or their guests.

  • No alterations may be made to the studio, furniture, or equipment without written consent from Studio Haven.

Liability & Insurance

  • Renters assume full responsibility for injury or damage caused by themselves or their guests during their rental.

  • Studio Haven is not liable for any injuries, loss, or damages.

  • Renters may be asked to provide proof of liability insurance for certain bookings and must provide it upon request.

Rescheduling & Cancellations

  • No refunds or cancellations are allowed.

  • There is a maximum of 2 reschedules per booking.

  • Renters may reschedule once at no charge. Additional reschedules are $25 each and must be scheduled within 30 days of the original booking.

  • These policies help ensure serious bookings and protect availability for others.

Video Surveillance

  • Both properties are monitored via security cameras in visible areas around the property (never in private spaces). This is for safety and security purposes only.

Conduct

  • Please be mindful that our studios are located in mixed-use areas, including residential surroundings.

  • Keep music and voices at a respectful volume. Loud music, shouting, or disruptive noise is not permitted.

  • If your session includes amplified sound or performances, you must receive written approval in advance.

Motorized Backdrop System

  • Do not attempt to change the paper backdrop rolls yourself.

  • If there’s an issue, contact Chelsea at 214-233-6835.

  • The paper is reusable and should only be cut if absolutely necessary.

General Rules

  • Children must be supervised at all times.

  • No fireworks, sparklers, confetti, glitter or powder bombs.

  • No aerosol products (spray paint, glitter spray, fog/haze, etc.) as they can damage surfaces and linger in the air.

  • No nails, tacks, or staples — painter’s tape only (provided).

  • No smoking inside or near the building.

  • No illicit drug use.

  • No explicit sexual content or nudity.

  • Studio is not responsible for lighting conditions due to weather.

  • Be respectful of our neighbors.

  • Food and drinks are allowed — please clean up afterward.

  • All trash must fit in the provided can. If it doesn’t fit, take it with you. Do not leave overflow trash or large items behind.

  • Pets are welcome with permission — renter assumes full responsibility for any mess or damages.

  • Return all props, furniture, and items to their original positions before leaving.

  • Leave on time with the studio fully cleared out (people, props, and gear). Book extra time if needed.